Below you will find our FAQ's section, where you could find some answer to your questions about our face masks
But First !
How to care yourself from dangers of pollution ?
Obiouvsly, protect yourself from toxic gases released by motor vehicles by using adequate protection to filter out a maximum of harmful components to your health.
Cyclists, joggers and passers-by are the most likely to be contaminated by a variety of ambient bacteria and toxic fumes.
Being exposed to PM2.5 particles negatively affect our health and can cause serious damages.
For those at risk, it will be highly recommended wearing a mask when travelling in the city, where the air pollution risk is at its highest !
WHY USING A PURE BREATHE MASKS ?
Pure Breathe Mask will protect you against the negative effects of exposure to small particles such as PM2.5 (PM: Particles that Matters)
PM2.5 can dangerously harm your health on a short and long term basis.
When exposed to PM2.5 people may have :
- eye, nose and/or throat irritation
- short breath and deep coughing
- asthma, and respiratory illness
- dysfunctional lungs
- reduce heart functionality and sometimes cause heart attack
Pure Breathe Masks will filter out these dangerous particles thanks to the carbon filters N99, and the 5 to 7 layer structure that will keep you out breathing nearly 100% of the harmful compounds.
Here's a link to what is PM2.5 and why it is so dangerous.
WHEN SHOULD I USE A PURE BREATHE MASK ?
Wearing a Pure Breathe Mask is advised when the air pollution becomes critical for your health.
Our masks are suitable against :
- allergy, pollen, fur,...
- bacteria, viruses,...
- toxic compounds such as benzene
- PM10, PM2.5, particles up to 0,3µ
CAN I WASH MY PURE BREATHE MASK ?
Only our Cotton masks can be hand washed with soap or detergent diluted in water.
Sport Mesh Mask and Neoprene Cycling Mask can only be clean with clear and clean cold water, do not use any detergent or soap to wash these masks. It may cause a reduction of the filtration effectiveness.
HOW CAN I WASH MY PURE BREATHE MASK ?
- Never soak your mask in the water, do not bleach as it may cause distortion and badly effect the filtration properties of your mask.
- Make sure, you've removed the filter before cleaning.
- Use a mild detergent or soap diluted in warm water
- Gently rub your mask thoroughly by soaking it lightly in diluted water.
- Finally, Air dry your mask, do not wring it out to avoid losing your mask shape.
Please do not wash your mesh sport mask or your neoprene mask with detergent or any mild soap as you may remove the natural protection of the material.
To wash it, please only use clean and clear water.
HOW LONG LAST MY PURE BREATHE MASK ?
As long as you keep it clean, and you properly care of your mask, it can last up to a year.
To keep the protection as near as 100% effectiveness, make sure you follow our caring process.
Keep in mind that both combine the filters and the mask play a major role for your protection.
Filters should be replaced at least once a month, except if you're using your mask in extreme pollution area, then please change it at least every 2-3 days.
HOW CAN I REPLACE THE FILTERS ?
- Open the mask from the inside, to expose your filter and valve(s)
- Remove the breathing valve(s), by opening the valve(s) in the right direction (OPEN-CLOSE).
- Remove the valve(s) and take your filter out.
- Replace your filter, put your valves back, and close in the right direction.
Make sure your filters and valve are properly fix and closed.
WHY A BREATHING VALVE ?
The main function is to make sure you breathe free and easy.
- Breathing valve help to remove heat and moisture
- It improves the flow of exhaled air out of the mask
- A one way smart valve, with no contra flow limit the air/gas going through the valve, and keep the undesired toxics compounds in the filter.
- Help to remove the exhaled air from the inside of the mask and filter out all harmful compounds.
- Use a double breathing valve for any activity that raises your heart rate, it will be much easier and more efficient to breathe
WHO CAN WEAR A MASK ?
Anybody can wear a mask, from the early age until the golden age, you can always protect yourself against any harmful compounds.
For children under the age of 8, make sure you take contact with your doctor to avoid any undesirable effect. Young people still need to develop their natural protection, that's why it's better to be in touch with your doctor before your child wear a mask.
WHAT SIZE SHOULD I CHOOSE?
Pure Breathe Cycling Masks can easily be adjusted with a velcro and/or earloops.
Sport / Cotton Lifestyle Pure Breathe Mask can also be easily adjusted by tightening the earloops, and the noseclip to properly fit your face.
Please refer to the specification of your preferred Pure Breathe Mask.
HOW DO I WEAR MY PURE BREATHE MASK ?
- Make sure you first adjust your mask to your face
- Tighten the earloops or velcro
- Adjust the nose clip
- Make sure your mask is properly fix to avoid any toxic air coming through.
Masks should always stick to your skin to avoid any infiltration of volatiles particles.
HOW CAN I USE MY PURE BREATHE MASK ?
Your mask can be use for many activities such as cycling, running, walking by, home cleaning, building construction, painting, DYI activities,...
Please use the proper mask to your activities.
Do not use the mask for diving, swimming, or any activities that can cause damage to you and your mask.
HOW LONG DOES IT TAKE TO RECEIVE MY PURE BREATHE MASK ?
The processing order takes 1 to 5 days. You will directly receive a confirmation order on your specified email, with the details of your order.
Your orders will be shipped after the estimated processing time order mentioned above. We have 2 different fullfilment centers in Ireland and in China. If there is a lack of availability from your nearest location, we will ship your orders from our international fullfilment center in China where we have our larger stock.
Email will be sent automatically when your order will be ready for shipping, with an estimated time delivery.
WHEN MY ORDER WILL BE SHIP ?
After your payment is verified, it can takes up to 5 days to process and ship your order. This does not include weekends or holidays. Purchases made after 11 am PST will not be shipped out until the next business day. If you order after 11 am PST on a Friday, your order will likely be shipped out on the following Monday.
DO YOU SHIP INTERNATIONALLY?
Yes we do ship worldwide, make sure you have mentioned all the details needed to be sure you get your Pure Breathe Mask to your exact address.
If we are not able to ship your product due to unexpected circumstances, you'll be automatically refunded and reasons of non-delivery will be mentioned.
HOW CAN I REQUEST A CHANGE OF MY PURE BREATHE MASK ?
If your mask doesn't suit you, or if you find any damage on your mask at reception, please contact us directly at firstname.lastname@example.org
Please also refer to our refund & return policy to follow our return process.
If you need more information, send us an email, we will reply you within 24 to 42 hours.
" LIGHT BREATHE, BREATHE FREE,
TAKE A PURE BREATHE !"
It has never been so easy to breathe with a face mask!